We provide a full and comprehensive freight forwarding and materials handling service for both international and domestic operations.
We provide experienced and professional personnel to plan and execute supply chain strategies to ensure safe, timely delivery of project related cargo transported by air, sea, rail or road (or any combination of these) to locations and clients around the world. Our experienced Project Managers, dedicated single point contact, warehouse persons, multimodal export/import staff and customs experts, ensure smooth, seamless transactions from door to door.
Our company remains unique in its policy of ensuring all staff are given the correct training, autonomy and authority that will ensure that they can properly manage any particular shipping movement. We are one of the few in the area that can provide customers with a truly multi-modal service. To reduce any service delays and ensure that our operations team is more productive, each member of staff is fully trained and has the necessary skills to carry out any aspect of an import or export movement. Our aim through this policy is to create and sustain high levels of service, customer satisfaction and loyalty. Staff are trained and fully competent in IATA Dangerous goods by air, IMDG Dangerous goods by sea, DOT Security Regulations and the Transport carriage of Dangerous goods by road (ADR).
WELL also has over fifty years of logistics and project management, providing technical expertise, knowledge, experience and familiarisation with oil & gas related work. These are powerful tools that add value to our customers products as they arrive at destination timely and under budget. Naturally this gives our clients an edge over their competitors and so produces a win-win situation.
Each customer's unique individual requirements are the starting point and basis of our entire commercial culture. We draw on our extensive experience in servicing the oil and gas industry, to review and understand the local infrastructure at destinations where the goods are to be discharged as well as ascertaining a precise understanding of each customers needs. Only when these are fully understood do we recommend solutions specifically designed to meet them. Our total commitment to uncompromising customer care has been generously recognised in our business community.
Our primary objectives are to reduce total costs, simplify complex processes, give back the vital commodity of time, whilst providing clear visibility and control of the entire operation. These fundamental principles apply to whatever service we intend to deliver, from single mode solutions through to our supply chain management product.